The same information copied between different platforms.
Connect your website, applications and business software around the way your business works.
Practical integration and infrastructure for businesses in Zurich, Geneva, Lausanne and across Switzerland.
Separate platforms can create extra work. Start with the places where your team has to bridge the gap.
The same information copied between different platforms.
Customer records spread across your website, CRM and tools.
A new application that needs information from an existing system.
Connect the platforms your business already uses, where the required interfaces and technical access are available.
A website may need to send submitted information to another business system or retrieve information from one.
A web application can communicate with another service through an API where the required functionality and access are available.
An online store may need to exchange order or customer information with another business platform.
Customer-related information may need to move between a website, CRM or other connected system.
Booking information may need to connect with a website, customer system or other business software.
Internal applications can be connected with relevant systems where the required interfaces and access are available.
The exact integration depends on the platforms involved, their available interfaces and the information that needs to be exchanged. We do not assume that every third-party system can be connected in the same way.
Define what needs to move, where it belongs and what should happen along the way.
What information is being transferred?
Where does it originate?
Where does it need to go?
When should it be transferred?
Which system should be the main source of that information?
What should happen if the transfer fails?
A clear purpose for every connection, before implementation begins.
Review existing websites, software, APIs and databases before recommending changes.
Define authentication, permissions and data access around the systems and information involved.
Agree how unavailable systems, incomplete information and failed transfers should be handled.
Identify the websites, applications, software, databases and services involved in the workflow.
Determine what information needs to move, where it starts, where it needs to go and when the transfer should occur.
Review available APIs, authentication, documentation and technical constraints.
Define how the systems should communicate and how relevant success and error situations should be handled.
Implement the agreed integration and test relevant data flows and user scenarios.
Check the completed connection against the agreed requirements and identify any outstanding issues.
Not every system needs an integration. We start with what your business needs its systems to do together.
Understand how information moves before defining the connection.
Review your current tools and the technical access they provide.
Consider integration, a workflow change or a simpler existing platform.
Digital infrastructure refers to the technology and systems that support a business’s digital operations. Depending on the business, this can include websites, applications, databases, APIs, CRM systems, e-commerce platforms, business software and cloud-based services.
System integration is the process of connecting relevant software or digital systems so they can exchange information or support a defined workflow where technically possible.
API integration uses an API to allow one system to communicate with another. Depending on the API, this may involve sending, retrieving or updating information or triggering specific actions.
Potentially. The available integration options depend on the website, the system it needs to communicate with, available APIs, authentication and technical access.
Potentially. The CRM’s available integration capabilities, API access and the information that needs to be exchanged should first be reviewed.
E-commerce integrations can be considered where the platforms involved provide the required functionality and access. The exact approach depends on the systems and data that need to be exchanged.
An older system can first be reviewed to understand its technology, access, documentation and limitations. Integration options should be determined after that assessment.
Not necessarily. Integration does not automatically require replacing existing software. If the current systems can support the required workflow, connecting them may be worth considering. In other cases, a replacement or different approach may make more sense.
Potentially. Multiple connections can be considered when the systems, data flows and technical requirements support them. The overall setup should be planned before individual integrations are implemented.
The available API functionality should first be reviewed. Depending on the limitation, there may be another technically appropriate approach, or the requested connection may not be feasible in its current form.
Potentially. This depends on technical access, documentation, compatibility and the condition of the existing system.
Access and authentication requirements depend on the systems and information involved. These requirements should be considered when planning the integration, including relevant user and API permissions.
No. You can start with the business problem, the systems involved and what you need them to do. Existing technical or API documentation can be shared if available.
There is no single timeframe for every integration project. Duration can depend on the number of systems, available APIs, technical access, complexity, data flows and testing requirements.
There is no fixed price for every integration. Cost depends on the systems involved, number of connections, required functionality, technical complexity and testing requirements.
Useful information includes:
You do not need to have the complete technical solution worked out before starting the discussion.
Tell us what systems you currently use, what needs to connect and where information is currently being transferred manually.
